Shipping policy
Shipping Policy
Last Updated: 04/03/26
At MINI MELLO CLOSET, we aim to deliver your orders safely and on time. Please read our Shipping Policy below to understand how we process and ship your orders.
1. Shipping Methods Available
We ship orders across India using reliable third-party courier and logistics partners. The shipping method selected at checkout depends on your delivery location and service availability.
Currently, we offer:
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Standard shipping
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Courier partner delivery to serviceable PIN codes
We continuously work to ensure timely and secure delivery of all orders.
2. Order Processing Time
All orders are processed within 2-3 working days after order confirmation.
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Orders are processed on business days only (excluding weekends and public holidays).
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You will receive an order confirmation once your payment is successfully completed.
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Orders placed after business hours or on holidays will be processed on the next business day.
3. Delivery Timeframes
Once your order is processed and dispatched, delivery typically takes 7 to 10 days, depending on your location and courier partner.
Please note:
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Delivery timelines are estimates and may vary due to unforeseen circumstances.
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Remote or non-metro locations may experience slightly longer delivery times.
4. Shipping Costs
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Free delivery on all orders above ₹1500
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Orders below ₹1500 will incur a shipping fee of ₹100, which will be clearly displayed at checkout before payment.
Any applicable shipping charges are non-refundable once the order is shipped.
5. Order Tracking
Once your order is shipped, you will receive a shipment confirmation along with tracking details via email or SMS.
You can use the provided tracking number to monitor your delivery status through the courier partner’s tracking page.
6. Delivery Issues and Delays
While we strive to ensure smooth delivery, delays may occasionally occur due to:
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Courier service disruptions
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Weather conditions
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Incorrect or incomplete delivery addresses
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Unforeseen operational issues
If your order is delayed beyond the estimated timeframe, please contact us at minimello036@gmail.com and we will assist you promptly.
7. Incorrect Address or Failed Delivery
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Customers are responsible for providing accurate and complete shipping details.
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If a delivery fails due to incorrect address information or unavailability of the recipient, re-delivery charges may apply.
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Orders returned to us due to failed delivery may be eligible for reshipment or refund as per our Return Policy.
8. Contact Us
For any questions regarding shipping, delivery status, or tracking information, feel free to reach out:
Mini Mello Closet
Email: minimello036@gmail.com